My Workforce Is Engaged – So What?

On Wednesday 10th April 2019, at the Village Hotel in Cardiff, the HR and business community from across South Wales met to discuss Employee Engagement by posing the question ‘My Workforce Is Engaged – So What?’ in an event sponsored by Paul Harris and LHH Penna.

Mark Hendy, Chair of the South Wales HR Forum opened proceedings by explaining that Employee Engagement has been a hot topic in recent years and now businesses are rightly asking – whats next? A leadership IQ survey (a Mark Murphy Company’ of 3,000 HR executives took a quiz on “How good is your employee engagement survey?” and worryingly only 22% of Companies are getting good results. The prevailing view is that most companies have the mistaken belief that the purpose of an employee engagement survey is to measure employee engagement. It’s not just that. It’s to measure engagement, create plans and implement them to improve on engagement levels.

Coastal Housing recently won the Silver Award at the CIPD Wales Awards in the category of Best Health and Wellbeing Initiative and we were delighted to be joined by Executive Director of HR & Corporate Services, Caroline Belasco who engaged the audience with an overview of Coastal’s programme through a presentation entitled “Embedding a Successful Wellbeing Strategy on What Matters”. This was a fascinating insight into Coastal truly putting people at the heart of their strategy and ensuring that the employees of Coastal absolutely knew that they mattered, and that several improvement programmes were introduced to reinforce that belief.

Next we were joined by Bestselling author and Director of Employee Wellbeing at Benefex, Gethin Nadin who gave great talk entitled ‘The Future is an audience of One: Designing Great Employee Experiences” which gave a detailed overview of the concept of an ‘Employee Experience Equation’, using systems and design thinking but placing the employee at the heart of the process, and understanding Employee Experience Loops to truly understand the levers that affect how employees feel.

Following both talks a Q&A was conducted with questions from the audience which focused on such areas as organisational structures, trust and embracing technology to name but a few. Unfortunately our Q&A was cut short by an unfortunate fire alarm but fortunately there was no fire, and our discussions continued in earnest in the car park!

A fascinating evening was had by all, with great insights, informative debate and superb participation, as always.

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New Event Alert : My Workforce Is Engaged – So What?

April 19 Event

We’re very pleased to announce our first event for 2019 where we’ll be looking at the topic of Employee Engagement.

At a recent town hall monthly meeting forum, where the great and the good were gathered to review financial results, new customer wins, marketing drives and such, the HR leader got their turn and the engagement scores came up. An exotic looking powerpoint slide showed the “engagement score” moving from 6.2 to 7.0 and we all whooped, clapped and cheered at our progress – and then some looked around and briefly thought “am I sure I am 0.8% more engaged than last month?” – but before that thought could gain traction, we were off into another agenda item…(celebrating people’s birthdays in the team but at least there was cake!)

A leadership IQ survey (A Mark Murphy company) of 3,000 HR Executives took a quiz on “How good is your employee engagement survey?” and worryingly only 22% of Companies are getting good results

Why are scores so low? The prevailing view is that most companies have the mistaken belief that the purpose of an employee engagement survey is to measure employee engagement. It’s not, the purpose of conducting a survey is to actually improve employee engagement.

So it’s a measuring stick you use when you know somethings wrong and you need to look at remedies

And measuring means you are going to do something about it! In the survey mentioned above 58% of Managers don’t take any meaningful action

So who has done something about it and has a story to tell?

At the recent CIPD Wales Awards, great stories came to the fore where the actions taken around people have had a profound effect on engagement and its these stories that are missing from the town hall session I mentioned above

Simply put, the HR team did something about it

We are delighted to confirm we are holding an event around this topic illustrating a great story with CIPD Wales Award Silver Award Winner for Best Health and Well-Being Initiative – Coastal Housing Group with Director of HR & Organisational Development Caroline Belasco on their entry “Embedding a Successful Wellbeing Strategy on What Matters.”

Linking to this theme we have Gethin Nadin “The Future is an audience of One: Designing Great Employee Experiences” A Bestselling author and employee experience expert will be discussing why modern organisations need to embrace belief, trust, and belonging to deliver exceptional employees experiences. Gethin will bring together design thinking and insight gleaned from almost two decades helping some of the world’s biggest employers, to show how you can create a workplace that enables employees to thrive.

This event is sponsored by Paul Harris from LHHPenna and is taking place on the 10th April at the Village Hotel, Cardiff – with reception at 5.30pm for coffee/tea and networking with a 6.00pm start. The event will be held in Inspiration Room 3 and we really hope you can join us.

Tickets are available on Eventbrite and by following this link.

Finally, don’t forget to follow us on Twitter. Our handle is @SWalesHRForum or you can click the Twitter button below. We are building a great community of Social HR Professionals on Twitter and we’d be pleased to have you on board to join the discussions.

Regards

Mark Hendy
Chair – SWHRF
@MarkHendyHR

Women In Leadership, And What’s Next For Gender Equality?

On Wednesday 16th May 2018, at the Village Hotel in Cardiff, the HR and business community from across South Wales met to discuss Women In Leadership and to answer the question ‘What’s The Next For Gender Equality?”

Chair of the Forum Mark Hendy opened proceedings by explaining that the Forum chose this topic to discuss because of its importance. Mark explained that with over 10,000 firms reporting gender pay gaps in favour of male workers, with 81% of occupations having a pay gap and with male workers earning on average 18.4% more than women, it was clear that there was so much work to do to make progress on this issue.

Orla Power, Leadership Services Managing Consultant from LHH Penna presented the Workforce Transformation research that is being conducted on an ongoing basis within LHH Penna and addressed such areas as the gap itself, the attitudes and perceptions towards the issue in the workplace and the traits and behaviours of women who have excelled and reached senior roles within business.

Following Orla’s presentation, a Q&A took place with panelists Anne Jessopp, CEO at the Royal Mint (the first female CEO in the organisations 1100 year history), Phil Bushy, Director of People and OD at Public Health Wales and Salina Sage, Head of HR at Tenneco Automotive.

Questions from the audience focused on such areas as mentoring, imposter syndrome, and personal drive to name but a few.

A fascinating evening was had by all, with great insights, informative debate and superb participation.

May Event Collage

Panel Announcement – Women In Leadership and What’s Next For Gender Equality, Sponsored by LHH Penna

Following our announcement last week that our next event will be taking place on 16th May 2018 in the Village Hotel, Cardiff we are now extremely delighted to announce our panel.

Our next event will focus on Women In Leadership and whats next for Gender Equality, and this event will be sponsored by LHH Penna. Our event will include a presentation from LHH Penna’s Leadership Managing Consultant Orla Power on the organisations Workforce Transformation Agenda Research. Following Orla’s presentation, we will be joined by the following panel members who will take part in a Q&A to answer the question – ‘What’s next for Gender Equality?”

 

0.jpeg Anne Jessopp, CEO – The Royal Mint

Anne has worked in HR across a number of sectors, gaining manufacturing experience early in her career at Rolls Royce and Procter and Gamble. She went on to gain consumer experience at Radio Rentals and RAC. She was HR Director of an industrial services company and Remploy, before joining The Royal Mint in 2008 as HR Director. Particular areas of focus during her career have involved working with companies who are developing their culture and undergoing significant change.

Anne has carried out a number of roles at The Royal Mint. Starting as the HR Director, she then went on to lead the core Business services in the organisation for a number of years before becoming Director of Consumer for The Royal Mint in 2015. Anne was proud to be part of the team that launched the organisation’s new visitor attraction, The Royal Mint Experience, in May 2016 which received over 100,000 visitors in its first year. On 16 February 2018, Anne was appointed Chief Executive.

Anne has led the strategic diversification of the business, resulting in significant growth based on understanding customers and delivering the services and products that meet their needs.  This has included: Secure Storage, Gifting, Historics, increasing coin collectors, expanding international relationships, and tourism within The Royal Mint Experience.

0-2.jpeg Phil Bushby, Director of People And Organisational Development – Public Health Wales

Phil joined Public Health Wales in June 2016 from the DVLA in Swansea where he was the Human Resources and Estates Director. Phil is a Fellow of the Chartered Institute of Personnel and Development (CIPD), and has a wide range of experience across HR disciplines and has led a number of significant change programmes over the past 20 years. In addition to his wider corporate responsibilities Phil oversee’s Public Health Wales People and Organisational Development Team who support the work of all of their staff located right across the country.

0-1.jpeg Selina Sage, Head of HR – Tenneco Automotive

Selina is a committed leader with a unique background that combines solid careers in General and Human Resource Management. She is a dedicated professional with a strong belief that every employee can contribute to business objectives and with the desire to help them succeed. She has experience in managing stakeholders across an organisation whilst also working effectively at a hands on level. She enjoys roles with strategic content where she can lead a team to deliver the strategy using appropriate measures and effective cadence.

We do hope you will be able to join us for what promises to be a fascinating and insightful evening. Tickets are available via our Eventbrite page which you can access by clicking HERE.

 

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NEW EVENT : Women In Leadership And Gender Equality – What Do We Do Next?

May 18 Event

Fresh from our fantastic event in the Big Moose Cafe with Jeff Smith, we are very pleased to announce our next event.

Following on from our Strategic Leadership research event last year – we are returning to this topic once more following the publication of Gender Pay Gap information from businesses across the UK.

You cannot look at any digital, print or social media outlet without a daily headline somehow related to the importance of elevating women in leadership, or gender equality, and we’ll be looking at what needs to be done to take this forward

So how are organisations missing the mark, why, despite their focus and investment, are their efforts not moving them forward?

We are delighted to have Orla Power – Leadership Services Managing Consultant from LHH Penna return to the Forum to outline some of the key findings from their continuing research programme under their Workforce Transformation Agenda.
Following Orla’s presentation, a panel will be available to discuss the topic and answer questions. More details regarding the panel will be announced shortly.

The event is taking place on the 16th May at the Village Hotel, Cardiff – with reception at 5.30pm for coffee/tea and networking with a 6.00pm start. The event will be held in Inspiration Room 1 and we really hope you can join us.

We are very grateful to be once again teaming up with LHH Penna who are our primary sponsor for this event.

Tickets are available on Eventbrite and by following this link.

Finally, don’t forget to follow us on Twitter. Our handle is @SWalesHRForum or you can click the Twitter button below. We are building a great community of Social HR Professionals on Twitter and we’d be pleased to have you on board to join the discussions.

Regards

Mark Hendy
Chair – SWHRF
@MarkHendyHR

Rescheduled Event : Behind The Scenes Of Personal Achievement – Teamwork, Determination & Courage

Following our postponement of this event which was originally scheduled to take place in December, we are delighted to confirm that ‘Behind The Scenes Of Personal Achievement‘ a talk by Jeff Smith of Big Moose and sponsored by Call Of The Wild, will now take place on Wednesday 14TH March 2018. See below for further details;-

Join us for an exciting talk by Jeff Smith, a former ice hockey player and, at age 53 recently climbed to the summit of Mount Everest. Jeff had two hip replacements in the months leading up to his successful expedition and has been travelling the country inspiring people with his story, including many visits to schools – helping children to have a dream.

Jeff is also the founder of bigmoose, a not for profit which has the aim of leaving the world a better place than we have found it, with a target of being a conduit to raise a million pounds (or more!) by 2020 for various charities.

We are very grateful to Call Of The Wild for kindly sponsoring this event. Call Of The Wild deliver award-winning research based  personal, team and management development programmes to a range of public and private sector companies across the UK. Their expertise lies in creating a space and place where individuals can experience deep and lasting learning which is transferable into the workplace.

Please visit this link to our eventbrite page where tickets can be purchased (tickets are £5)

Rescheduled March Event

NEW EVENT : Behind The Scenes Of Personal Achievement – Teamwork, Determination & Courage

We are delighted to announce details of our next, and final event of 2017, ‘Behind The Scenes Of Personal Achievement – Teamwork, Determination & Courage’ sponsored by Call Of The Wild.

Join us for an exciting talk by Jeff Smith, a former ice hockey player and, at age 53 recently climbed to the summit of Mount Everest. Jeff had two hip replacements in the months leading up to his successful expedition and has been travelling the country inspiring people with his story, including many visits to schools – helping children to have a dream.

Jeff is also the founder of bigmoose, a not for profit which has the aim of leaving the world a better place than we have found it, with a target of being a conduit to raise a million pounds (or more!) by 2020 for various charities.

We are very grateful to Call Of The Wild for kindly sponsoring this event. Call Of The Wild deliver award-winning research based  personal, team and management development programmes to a range of public and private sector companies across the UK. Their expertise lies in creating a space and place where individuals can experience deep and lasting learning which is transferable into the workplace.

December Event

Evidence-Based Management : Dropping The Fads And Making Better Decisions

EvidenceEvent

On Wednesday 4th October 2017 at the USW Conference Centre, South Wales HR Forum in collaboration with CIPD Wales were very pleased to present a talk on evidence-based management, delivered by Professor Rob Briner and David D’Souza.

Professor Rob Briner, who is Professor of Organisational Psychology at Queen Mary University, London and in 2016 was voted HR’s Most Influential Thinker by HR Magazine and David D’Souza, well-respected speaker and Head of Engagement and Branches at CIPD, thoroughly entertained the attendees on the basics of evidence-based HR and how it can be applied to the HR Profession.

We would like to express our gratitude to USW Exchange who sponsored and supported this event.

The presentation delivered at the event can be found on our ‘Publications’ Page along with the presentations delivered at our previous events.

Thank you to everyone who came along and we’ll see you in December for our fourth and final event of 2017.

Evidence Event – SOLD OUT

Following incredible demand for our next event ‘Evidence-Based Management : Dropping The Fads And Making Better Decisions’ Sponsored by University of South Wales  we can confirm that all tickets have now been sold.

As such we have started a reserve-list in case any tickets become available.

If you would like to be placed on to our reserve list, please contact Mark Hendy on mark.hendy@southwaleshrforum.co.uk

We’d like to express our massive thanks to the University of South Wales and the University of South Wales Exchange for supporting us and sponsoring this event. Without USW, this event would not be possible.